Laptop & Desktop Repair · Dubai · UAE

Laptop and desktop repair, done by engineers who also run networks

We repair laptops, desktops and workstations for businesses and individuals across Dubai — from a cracked screen to a dead motherboard. Free diagnosis, collection from your office, genuine parts, and an honest answer when a machine is not worth repairing.

What we repair

Most faults come down to one of these

Tell us the symptom and we will tell you the likely cause and the realistic cost before anything is opened up.

Screens & physical damage

The most common laptop repair
  • Cracked or broken screens — replaced with matched-spec panels
  • Flickering or dim display — backlight, cable or panel diagnosis
  • Hinges and casing — broken hinges, loose lids, damaged housings
  • Keyboards and trackpads — dead keys, spills, worn units
  • Liquid damage — board cleaning and corrosion treatment

Power & motherboard

Where most shops give up
  • Will not power on — power rail and charging circuit diagnosis
  • Charging port faults — DC jack and USB-C port replacement
  • Battery replacement — swollen, draining or non-charging batteries
  • Motherboard repair — component-level where it is economical
  • Overheating and shutdowns — fans, thermal paste, blocked heatsinks

Storage, speed & upgrades

Often cheaper than replacing
  • SSD upgrades — the single biggest speed improvement on an older machine
  • RAM upgrades — for heavy multitasking and design work
  • Failing hard drives — cloned to new storage before they die
  • Slow performance — diagnosed properly rather than just reinstalling

Software, data & security

Getting your work back
  • Data recovery — from failing drives, deleted partitions and dead machines
  • Windows and macOS issues — boot failures, corrupt profiles, blue screens
  • Virus and malware removal — cleanup plus closing whatever let it in
  • Operating system reinstall — with your data and settings preserved
  • Email and account setup — Microsoft 365 and business mail reconfigured
For businesses

Fleet repair without the downtime

If you run twenty or two hundred machines, one-off repairs are a distraction. We collect and return in batches, keep a record of what failed on which asset, and can hold loan units so staff are not sitting idle. Under an AMC, repairs are handled as part of the contract instead of quoted every time.

STEP 01

Free diagnosis

We identify the actual fault and quote before any work starts. No charge if you decide not to proceed.

STEP 02

Collection

We pick up from your office anywhere in Dubai, or you drop off — whichever suits.

STEP 03

Repair with genuine parts

Matched-spec components, tested before the machine goes back together.

STEP 04

Return and warranty

Delivered back working, with warranty on the parts fitted and the work done.

Common questions

Repair questions we get asked

How long does a repair take?

Common repairs like screens, batteries, SSD upgrades and software issues are usually same day or next day once the part is in hand. Motherboard-level work and data recovery take longer because they are diagnostic jobs, not swaps — we give you a realistic timeframe with the quote rather than an optimistic one.

Do you charge for diagnosis?

No. We diagnose and quote free of charge. If you decide not to proceed, you owe nothing and we return the machine as it came in.

Will I lose my data?

Not in normal repairs — we preserve your data as standard, and clone drives before risky work. If a drive has already failed, data recovery is a separate job and we will tell you honestly what the chances are before you spend money on it.

Do you use genuine parts?

Yes. We fit matched-spec components rather than the cheapest available panel or battery. It costs slightly more and lasts considerably longer, and the parts carry warranty.

Is it worth repairing, or should I replace the machine?

We will tell you plainly. If the repair costs more than the machine is worth, we say so — and because we also supply hardware and buy used equipment, we can price a replacement and take the old unit off your hands in the same conversation.

Do you repair Apple machines?

Yes — MacBook, iMac and Mac Mini, including screens, batteries, storage upgrades and liquid damage. Some newer Apple boards are heavily restricted, and we will tell you upfront when a repair is not viable.

Get in touch

Tell us the symptom, we will tell you the cause

Message us what the machine is doing — or not doing — and we will come back with the likely fault and a realistic cost.

Phone / WhatsApp
+971 56 696 1736
Email
sales@proto-link.ae
Address
Al Mararr 2, Office 102,
Dubai, UAE
Website
www.proto-link.ae