Exchange Online · Office 365 email hosting

Office 365 email hosting in the UAE: Exchange Online licences

Exchange Online is Microsoft's business email on its own, without Office apps. It is the simplest way to give staff a reliable mailbox on your company domain. Here are the three plans and how we set them up.

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The plans

Exchange Online Plan 1, Plan 2 and Kiosk

All three give a mailbox on your own domain with Outlook on the web and mobile, calendars, contacts and Microsoft's spam and malware filtering.

Exchange Online Plan 1

A 50 GB mailbox per user, shared mailboxes at no extra cost, and the desktop Outlook app can connect if you already own it.

Right when: Most staff who need email only.

Exchange Online Plan 2

A 100 GB mailbox, unlimited archive storage, data loss prevention, retention policies and legal hold.

Right when: You must keep email for years or protect sensitive data.

Exchange Online Kiosk

A 2 GB mailbox used through the browser.

Right when: Frontline staff who only read and send a few emails.

Email only or full Microsoft 365?

When to choose Exchange Online and when to choose Microsoft 365

Exchange Online is the right buy when staff already have Office installed, or only need email. If they also need Teams, OneDrive or Office apps, Microsoft 365 Business Basic or Standard usually costs only a little more and includes far more.

What you getExchange Online Plan 1Business BasicBusiness Standard
Mailbox50 GB50 GB50 GB
TeamsNoYesYes
OneDriveNo1 TB1 TB
Office appsNoWeb and mobileDesktop, web and mobile

Plan contents checked October 2026.

Setup

Email set up properly, not just switched on

Domain and DNS

We connect your domain and publish the MX, SPF, DKIM and DMARC records so your email reaches inboxes and cannot easily be spoofed.

Migration

Existing mail from cPanel, IMAP hosting, Gmail or an Exchange server is moved with folders, contacts and calendars.

Shared mailboxes

Addresses such as info@, sales@ and accounts@ set up as shared mailboxes, which need no licence of their own.

Security

Multi-factor sign-in, anti-phishing policies and external sender warnings switched on before handover.

Buying

How Exchange Online is priced in the UAE

Exchange Online is licensed per user per month, on monthly or annual commitment. We quote in AED with VAT shown separately and supply against your LPO, usually the same working day.

Quoted in AED, against your LPO

We quote per user in AED with 5% VAT shown separately, supply against your company LPO and issue a VAT invoice. No company credit card or overseas billing is needed.

Annual or monthly commitment

Annual commitment gives the best per-user rate and still lets you add users at any time. Monthly commitment costs more per user but lets you reduce seats month to month.

Setup and migration included

Tenant setup, mailbox and file migration, user onboarding and activation are included at no extra charge on Microsoft licences bought from Proto Link.

Renewals tracked for you

We track your renewal date and remind you before it, so prices, seat counts and plans can be reviewed instead of auto-renewing unchanged.

Reliability

Why companies move email to Exchange Online

Microsoft offers a financially backed 99.9% uptime service level for Exchange Online. Mail is filtered for spam and malware before it reaches users, and for tenants registered in the UAE, mailbox data is stored in Microsoft's UAE datacenters.

Common questions

Questions about Exchange Online email hosting

What is Exchange Online?

Exchange Online is Microsoft's hosted business email service. It provides mailboxes on your company domain, calendars and contacts, accessed through Outlook on desktop, web and mobile.

What is the difference between Exchange Online Plan 1 and Plan 2?

Plan 1 gives a 50 GB mailbox. Plan 2 gives a 100 GB mailbox plus unlimited archiving, data loss prevention and legal hold.

Do shared mailboxes need a licence?

Shared mailboxes such as info@ or sales@ do not need their own licence up to 50 GB. Users who open them need a licensed mailbox.

Does Exchange Online include Outlook?

It includes Outlook on the web and mobile. Desktop Outlook can connect to it but is licensed separately, for example through Microsoft 365 Business Standard.

Can you move our email from cPanel or Gmail?

Yes. We migrate mailboxes from cPanel, IMAP hosting, Gmail and Exchange servers, including folders, contacts and calendars.

Is Exchange Online cheaper than Microsoft 365?

Yes, Plan 1 is the lowest-cost Microsoft business email. But Business Basic adds Teams, OneDrive and web Office for a small difference, so compare both before deciding.

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Migration is included when you licence through us

Tenant setup, mailbox and file migration, user onboarding and activation are included at no extra charge on Microsoft licences bought from Proto Link. You pay for the licences, not for the project around them.

Licensing pages

The rest of the Microsoft range

Get in touch

Tell us how many users, and we will quote it

Send us your headcount and what your team actually needs. We will come back with the right plan mix and a price — usually the same working day.

Phone / WhatsApp
+971 56 696 1736
Email
sales@proto-link.ae
Address
Al Mararr 2, Office 102,
Dubai, UAE
Website
www.proto-link.ae